Privacy Policy

Last updated: August 10, 2026

Barcelona Untold respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect when you visit Barcelona Untold, how we use it, the third-party services we use, and the rights you may have regarding your personal data.

By using this website, you acknowledge the practices described in this Privacy Policy.

If you wish to modify your consent or change your cookie preferences, you can do so by clicking here.

1. Who We Are

Barcelona Untold is an independent travel website operated by:

Dorian Touly
Carrer d’Indibil 5, 208
08004 Barcelona
Spain

Email: [email protected]

For the purposes of the European Union’s General Data Protection Regulation (GDPR), Dorian Touly is the data controller responsible for personal data collected through this website.

2. Information We Collect

The information we collect depends on how you interact with Barcelona Untold.

Information you provide directly

You may voluntarily provide personal information when you:

  • subscribe to our newsletter;
  • contact us through a contact form;
  • send us an email; or
  • otherwise communicate with us.

This information may include your name, email address, and any information you choose to include in a message.

Information collected automatically

When you visit the website, certain technical information may be collected automatically by us or by third-party services we use.

This may include:

  • IP address;
  • browser and device type;
  • operating system;
  • approximate geographic location;
  • pages visited;
  • referring website;
  • date and time of visits;
  • interactions with the website; and
  • cookie or similar technology identifiers.

The exact information collected depends on your cookie preferences and the services active on the website.

3. How We Use Your Information

We may use personal information to:

  • operate and maintain Barcelona Untold;
  • understand how visitors use the website;
  • improve our articles, guides, and website experience;
  • send newsletters you have requested;
  • respond to messages and inquiries;
  • measure website traffic and performance;
  • display and measure advertising;
  • prevent fraud, abuse, or security problems;
  • comply with legal obligations; and
  • protect our legal rights.

Where the GDPR applies, we process personal data only when we have a lawful basis to do so.

Depending on the circumstances, this may include your consent, our legitimate interests in operating and improving the website, compliance with a legal obligation, or taking steps necessary to provide a service you have requested.

Where processing is based on consent, you may withdraw that consent at any time.

4. Newsletter and Kit

If you subscribe to the Barcelona Untold newsletter, we collect your email address and, when provided, your first name.

We use Kit to manage our mailing list and send newsletters.

Your information is therefore processed by Kit on our behalf for purposes such as storing subscriber information, managing subscriptions, and delivering emails.

You can unsubscribe from the newsletter at any time by clicking the unsubscribe link included at the bottom of our emails.

Kit may process subscriber information in the United States and other countries. Kit states that it uses recognized transfer mechanisms, including the EU-U.S. Data Privacy Framework and Standard Contractual Clauses where applicable, for transfers of personal data from Europe.

You can learn more by reviewing Kit’s Privacy Policy.

5. Analytics

Barcelona Untold uses or may use Google Analytics 4 (GA4) to understand how visitors use the website.

Google Analytics may collect information such as pages visited, approximate location, device and browser information, interactions with the website, and other usage information.

We use this information to understand our audience, measure website performance, and improve Barcelona Untold.

Where required by applicable law, analytics cookies and similar technologies will be used only after you have provided the appropriate consent through our cookie consent system.

We also use Google Search Console to understand how Barcelona Untold appears and performs in Google Search. Search Console primarily provides us with aggregated information about search performance.

6. Advertising and Google AdSense

Barcelona Untold uses Google AdSense to display advertising.

Third-party vendors, including Google, may use cookies or similar technologies to serve ads based on a user’s previous visits to Barcelona Untold or other websites.

Google’s use of advertising cookies enables Google and its partners to serve advertisements based on visits to this website and/or other websites on the Internet.

Depending on your location and consent choices, advertising may be personalized or non-personalized.

You can manage personalized advertising through Google’s Ads Settings.

Other third-party advertising vendors or networks may also use cookies or similar technologies when advertisements are displayed on Barcelona Untold. Where applicable, information about these vendors and your choices will be made available through our cookie consent platform.

For visitors in the European Economic Area, United Kingdom, and Switzerland, we use a consent management platform to obtain and manage consent where required before advertising technologies process data for personalized advertising.

7. Cookies

Barcelona Untold uses cookies and similar technologies.

Cookies are small files stored on your device that can help websites function, remember preferences, understand visitor behavior, and deliver advertising.

Cookies used on this website may include:

Necessary cookies — required for the website to function correctly.

Analytics cookies — help us understand how visitors use Barcelona Untold.

Advertising cookies — may be used to deliver, personalize, and measure advertisements.

Preference cookies — may remember choices you make while using the website.

Where required by law, non-essential cookies will not be activated until you provide consent.

We use CookieYes to help manage cookie consent and allow visitors to accept, reject, or customize their cookie preferences.

You can change or withdraw your cookie consent through the cookie settings available on the website.

For more detailed information about the cookies used on Barcelona Untold, please see our Cookie Policy.

8. Contact Forms and Email

If you contact us through a form or by email, we may collect your name, email address, and any information contained in your message.

We use this information to respond to your inquiry and communicate with you.

We do not automatically add people who contact us to our newsletter mailing list.

9. Sharing Your Information

We do not sell your personal information.

We may share or allow access to personal information when necessary with service providers that help us operate Barcelona Untold, such as:

  • website hosting and technical providers;
  • email and newsletter providers;
  • analytics providers;
  • advertising providers;
  • cookie consent providers;
  • security and anti-spam services; and
  • professional advisers when necessary.

These providers may process information only as permitted by applicable law and according to their respective roles and agreements.

We may also disclose information where required by law, court order, legal process, or when reasonably necessary to protect our rights, users, or website.

10. International Data Transfers

Some of the services used by Barcelona Untold are operated by companies located outside the European Economic Area, including in the United States.

As a result, personal data may sometimes be processed outside the EEA.

Where GDPR rules apply to such transfers, we rely on appropriate safeguards provided by our service providers, such as adequacy decisions, the EU-U.S. Data Privacy Framework where applicable, or European Commission-approved Standard Contractual Clauses.

11. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected or as required by law.

For example:

  • newsletter subscriber information may be retained while you remain subscribed;
  • correspondence may be retained for a reasonable period where necessary to manage inquiries or maintain business records;
  • analytics information is retained according to the settings configured within the relevant analytics service; and
  • consent records may be retained where necessary to demonstrate compliance with applicable law.

When personal information is no longer required, we may delete or anonymize it.

12. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information.

Under the GDPR, these may include the right to:

  • access personal data we hold about you;
  • request correction of inaccurate information;
  • request deletion of your personal data;
  • restrict certain processing;
  • object to certain processing;
  • receive certain data in a portable format;
  • withdraw consent at any time where processing is based on consent; and
  • lodge a complaint with a data protection authority.

These rights are subject to the conditions and exceptions provided by applicable law.

To exercise your privacy rights, contact us at [email protected].

If you are located in Spain, you also have the right to lodge a complaint with the Agencia Española de Protección de Datos (AEPD).

13. Privacy Rights Outside the European Union

Visitors in certain U.S. states and other jurisdictions may have additional privacy rights under their local laws, including rights relating to access, correction, deletion, or certain uses of personal information.

Where applicable, you may contact us at [email protected] to exercise those rights.

We will respond to valid privacy requests in accordance with applicable law.

14. Children’s Privacy

Barcelona Untold is a general-audience travel website and is not directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided us with personal information improperly, please contact us so that we can investigate and, where appropriate, delete the information.

15. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

16. Third-Party Websites

Barcelona Untold may contain links to other websites.

We are not responsible for the privacy practices, content, or security of third-party websites. When you leave Barcelona Untold, we recommend reviewing the privacy policy of the website you visit.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time as Barcelona Untold grows, our services change, or legal and regulatory requirements evolve.

When we make changes, we will update the “Last updated” date at the top of this page.

We encourage you to review this policy periodically.

18. Contact Us

If you have questions about this Privacy Policy, how we handle personal information, or would like to exercise a privacy right, you can contact:

Dorian Touly
Barcelona Untold
Carrer d’Indibil 5, 208
08004 Barcelona
Spain

Email: [email protected]